Evalueserve

Looking for incremental growth? Your customer data holds the answers

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Consumer behavior is changing fast, business environments are increasingly volatile, and more and more marketplaces are going digital. In this turbulent landscape, it’s no wonder that securing organic, profitable incremental growth is the single most important challenge facing corporations today.

In general, achieving incremental growth is an expensive and time consuming affair. It often means scouting out new markets, targeting new customer segments, developing new offerings, and so on. All those activities involve significant direct and indirect costs. What if there was a way to achieve incremental growth more quickly – and without adding significant costs?

Our exclusive industry insights paper looks at:

  • Understanding the journey that your customers take through their relationship with you and the four phases of a customer journey: Identify, Acquire, Engage and Retain
  • Identifying top customers through a Customer Lifetime Value (CLV) matrix that evaluates a customer’s contribution to the business through more than just revenue
  • Building clusters that can generate cross-sell and up-sell recommendations for existing accounts to tell you which products are most likely to convert new contacts

Need more information on how you leverage customer data to fuel company growth?

Contact us!